Craps game takes member privacy extremely seriously. This document clearly sets out what data we collect, how it is used, who can access it, and your rights as the owner of that personal data. Privacy is not a box to be ticked — it is the foundation of trust between craps game and you.
Six core principles that guide how craps game handles the personal data of every member on our platform.
All your personal data and financial transactions on craps game are protected by 256-bit SSL encryption technology — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data cannot be intercepted in transit.
Craps game has never sold, rented, or disclosed your personal data to any third party for marketing or commercial purposes, and never will — not without your explicit written consent. Your data belongs to you.
Craps game only collects data that is strictly necessary to operate the platform and fulfil our legal obligations. We do not request irrelevant information and do not retain data for longer than required.
As a craps game member, you have the right to access, correct, export, or request the deletion of your personal data at any time. Contact our support team and we will process your request within a reasonable timeframe.
Your data is stored on servers protected by strict access controls, continuous monitoring, and regular backups. Only authorised craps game staff with a legitimate operational need are permitted to access member data.
The craps game Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and operate within the legal framework established by Malaysian authorities.
An overview of data types, collection purposes, and retention periods on the craps game platform.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Full name & phone number | Account registration & identity verification | Throughout active account + 5 years |
| Financial transaction details | Processing of deposits & withdrawals, financial audits | 7 years (legal requirement) |
| Game activity records | Dispute resolution & platform security | 2 years from the date of activity |
| IP address & device data | Security, fraud prevention & technical analytics | Rolling 90 days |
| Cookie & browser session data | Platform functionality & user experience improvements | Up to 12 months or until deleted |
| Support communication records | Quality control & complaint resolution | 2 years from the date of communication |
Welcome to the Privacy Policy page craps game, an online entertainment platform operated by CrapsGame.my and accessible via crapsgame.my. This Privacy Policy explains how craps game collects, uses, stores, and protects your personal information when you use our platform.
We understand that sharing personal information with any online platform requires trust. That trust isn't given automatically — it has to be earned through consistent, transparent action. The craps game Privacy Policy is part of our commitment to proving that your trust is never taken for granted.
By registering for or using any part of the craps game platform, you agree to the collection and use of information as described in this Privacy Policy. This Policy should be read together with Terms & Conditions ours, which forms part of the overall agreement between you and craps game.
Note: The craps game Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions about how we handle your data, please reach us at support@crapsgame.my.
Craps game collects several categories of information when you use our platform. Our guiding principle is minimum data collection — we only gather what is strictly necessary to deliver a safe and reliable service.
Information you provide directly:
Information collected automatically:
Craps game does not directly collect sensitive information such as credit card numbers — all financial transactions are processed through third-party payment providers that maintain their own security standards.
Craps game uses the personal data collected solely for the following purposes:
Important: Craps game does not use your data for third-party marketing, commercial profiling, or any purpose not listed above without first obtaining your explicit consent.
This is the most important section for you to understand — who can see your personal data. The short answer: only those who genuinely need to.
craps game will NOT share your data with:
Craps game MAY share your data in the following limited circumstances:
In all permitted sharing scenarios described above, craps game will ensure that the receiving party has adequate data protection in place and that the data is used solely for the authorised purpose.
Craps game continually invests in security infrastructure to keep your data safe. Key security measures we have implemented include:
While craps game takes all reasonable steps to protect your data, no online system can be guaranteed 100% secure against every possible threat. You also play an important role in keeping your account safe — use a strong password, never share your login credentials with anyone, and notify us immediately if you suspect your account has been compromised.
Craps game uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for you. Cookies are small text files stored on your device when you visit a website.
Types of cookies used by craps game:
You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling essential cookies may significantly affect the functionality of the craps game platform, including your ability to log in securely.
Craps game does not use third-party cookies for advertising or cross-site tracking purposes. Our cookies are used exclusively for the operation of the craps game platform.
Craps game member personal data is stored on servers located in regions that comply with international data protection standards. Craps game ensures that all data storage locations have adequate physical and digital security controls in place.
Data retention periods are based on operational requirements and legal obligations:
Once the retention period expires, craps game will delete or anonymise the relevant data in a secure and irreversible manner. Anonymised data is no longer considered personal data and may be used for aggregate analytics purposes without any time restriction.
As a craps game member and as a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. craps game will provide this information in a readable format within 14 working days from the date your request is received.
If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Contact craps game support and we will update the information within 7 business days.
You may request the deletion of your personal data, subject to any legal obligations binding craps game to retain certain records for a specified period.
You may request an export of your account data and transaction history in a machine-readable format. Craps game will provide this export within 14 business days.
Under certain circumstances, you may request that craps game restrict the processing of your data to core functions only while a dispute or review is pending resolution.
You may object to the processing of your personal data for certain purposes that are not legally required, including direct marketing communications from craps game.
To exercise any of the rights above, please contact the craps game team by email at support@crapsgame.my with the subject line "Personal Data Rights Request" and a brief description of what you are requesting. We will verify your identity before processing the request to protect the security of your account.
The craps game platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
If craps game confirms that personal data has been collected from an individual under the age of 18 through an unauthorised registration, we will take the following steps immediately:
If you suspect that someone under the age of 18 has registered and is using the craps game platform, please notify us immediately at support@crapsgame.my. We will investigate and take appropriate action without delay.
Child Protection: Parents and guardians are encouraged to use parental control software on shared devices to prevent children from accessing online gambling content.
The craps game platform may contain links to third-party websites or services in certain contexts — for example, a payment provider during the deposit process or a game provider when accessing the live casino. This Privacy Policy does not apply to those third-party websites or services.
Every third-party provider we work with has its own privacy policy and data protection practices. craps game recommends that you read the privacy policies of those providers if you would like to understand how they handle your data in the context of payment processing or game delivery.
Craps game is not responsible for the privacy practices or content of any third-party websites that may be accessed through links on our platform. Choosing to visit any third-party website is entirely at your own risk and discretion.
Craps game reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data collection practices, new legal requirements, or platform improvements. The latest version will always be displayed on this page with the updated effective date.
For material amendments — particularly those involving changes to how we use or share your personal data — craps game will make reasonable efforts to notify you via in-platform notifications or a message to your registered phone number before the changes take effect.
Continued use of the craps game platform after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy. If you do not agree with any changes, you are requested to stop using the platform and contact us to close your account and process the withdrawal of your remaining balance.
If you have any questions, concerns, or requests relating to this Privacy Policy or how craps game handles your personal data, please reach out to us through the following channels:
Craps game is committed to responding to all data privacy enquiries within 2–4 hours business hours. For more complex requests such as data access or deletion requests, we will send an acknowledgement within 24 hours and complete the request within 14 business days.
Your privacy is a priority at craps game. If you believe your data has been handled improperly, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPA) through their official channels.
Many online players don't pay much attention to privacy policies — they click "Agree" and move on. We understand why. Most privacy documents are written in dense legal language and go on forever. craps game wants to do things differently — to explain clearly, in plain language you can understand, why your data privacy matters and what we do to protect it.
When you register with craps game, you place your trust in us — including your phone number, payment details, and in-platform activity records. We take that trust seriously and do not treat the responsibility of protecting your information lightly. That is why every system at craps game is built on a "privacy by design" principle — security and privacy are embedded into the platform architecture from the ground up, not bolted on as an afterthought.
The 256-bit SSL encryption we use is not simply a checkbox on a compliance list — it means that every bit of data travelling between your device and the craps game servers is rendered unreadable to anyone attempting to intercept it. This applies when you enter your Touch 'n Go PIN, confirm a withdrawal to GrabPay, or while your live casino baccarat session is in progress.
One concern we sometimes hear from players is that online gaming platforms sell data to advertisers or third parties. We want to state this clearly once more: craps game does not do this and will not do this. Our business model does not rely on data sales — it relies on the trust and loyalty of players who are satisfied with our platform. Selling player data would destroy that trust instantly, and that is something craps game will not do for any short-term financial consideration.
Compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) is a legal requirement, but for craps game it goes beyond that. The PDPA sets a minimum standard — we strive to exceed it because we believe Malaysian players deserve stronger protection than the law alone mandates. This includes giving you greater control over your data, a simpler process for correcting or deleting it, and greater transparency about what happens to your information.
In practical terms, craps game's data security means you can deposit using your preferred local e-wallet — whether it's Touch 'n Go, GrabPay, Boost, or ShopeePay — without worrying about your financial information being exposed. All Malaysian payment methods we support operate under their own accredited security protocols, and integration with the craps game system takes place through encrypted, certified APIs.
Finally, we want to remind you that data protection is a shared responsibility. Craps game can implement every best-in-class technical security measure available, but if you share your login credentials with others or use a password that is easy to guess, risk remains. Use a strong, unique password for your craps game account, enable OTP verification, and notify us immediately if you suspect anything unusual with your account. Together, we can keep the craps game experience safe for everyone.
The most frequently asked questions by craps game members about the protection of their personal data.